Privacy Policy

This policy explains how Layouta at layouta.com ("we", "us") handles your information. Questions go to support@layouta.com.

1. What we collect

• Account details: your name, email address and, if you sign in with Google, your Google profile basics.
• Your content: the product, packaging and reference photos you upload, the product facts you enter, the links you ask us to read, and the listing copy, images and videos generated from them.
• Billing records: your plan, order status and Credit history. Your card details go to our payment provider, not to us.
• Messages: what you send through the contact form or by email.
• Usage and device information: pages visited, actions taken, browser and device type, IP address and error logs.

We never request, store or transmit your Amazon or Seller Central credentials.

2. How we use it

• To provide the service you ask for, including generating and storing your content.
• To process payments, manage Credits and prevent abuse.
• To check content against our Acceptable Use Policy.
• To answer support requests and send service messages.
• To send product news, which you can unsubscribe from at any time.
• To understand how the service is used and improve it.

We do not sell your personal information, and we do not use your content for advertising.

3. Cookies

We use cookies to keep you signed in and remember your preferences, and analytics cookies on our public pages. See our Cookie Policy.

4. Who we share it with

We share only what each service needs to do its job:

• AI model providers: the text and images needed for a generation you request.
• Content safety services: the text and images being checked. This includes Waffo Prompt Sift for the text of generation requests.
• Payments: Waffo Pancake (Waffo.com Limited), the merchant of record, handles payment, tax and invoices.
• Web page reading: when you ask us to read a listing link or its reviews, a data service reads that public page and returns its content to us.
• Infrastructure: hosting, database, file storage and background processing providers.
• Email: an email delivery provider, for service messages and support.
• Analytics: Google Analytics, on public pages only.

We may also disclose information when the law requires it, to protect people's safety, or in a business sale, where this policy would continue to apply.

5. How we protect it

Your files are stored in a private bucket with no public access, and are only available through short-lived links after we check that the file is yours. Connections are encrypted. No system is perfectly secure, so please use a strong password.

6. How long we keep it

We keep your account and content until you delete them or your account. Billing records are kept for as long as tax and accounting law requires. Logs are kept for a limited time for security and troubleshooting. We keep a record of each automated content check, showing its result and category but not your text or image, so we can review our moderation. It stays after your account is deleted, no longer linked to you.

If you try a free tool without an account, the picture you upload and its result are deleted after 24 hours. To prevent abuse we record a random visitor ID from a cookie and a one-way hash of your network address, not the address itself.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete or export your information, to object to or limit how it is used, and to complain to your data protection authority.

• Change your details under Settings, and delete your account under Settings → Security. Please cancel any subscription first.
• For anything else, including erasing your stored files or asking for a copy, write to support@layouta.com from your account email. We respond within 30 days.

8. Marketing emails

Every marketing email has an unsubscribe link. Service messages, such as billing and security notices, are still sent.

9. International transfers

Our providers operate in several countries, so your information may be processed outside the country where you live. We rely on the legal safeguards those providers offer.

10. Children

Layouta is not for anyone under 18. If you believe a child has given us information, please contact us and we will delete it.

11. Links

Our site may link to other services. Their own privacy policies apply there.

12. Changes

We may update this policy. We will change the date above and, for important changes, tell you through the service or by email.